Solutions Consultant

Role Purpose

The Solutions Consultant is responsible for identify opportunities, define customer requirements, Presales, implementation, Post sales of new and existing applications & solutions using the company's software and associated modules.

Job Accountabilities & Activities

- Interface with Sales/Marketing/Service on daily business matters.
- Actively support sales cycles and major customer engagement by bringing specific knowledge and experience to the opportunity. Support customer engagement events to broaden the prospect base
- Develop, design & script applications to meet customer requirements.
- Perform business analysis in which information about business process and concerns are gathered from key client stakeholders.
- Design business applications in which basic best practice knowledge is applied.
- Compose documentation outlining requirements for building the business application
- Developing and supporting various Applications.
- Present documentation on business analysis and solution requirements to key customer stakeholders for validation and approval.
- Build solution utilizing the appropriate application development tools supported by the company.
- Test business applications and ensure performance is as designed; resolve any issues.
- Compose training materials and conduct training sessions for customer; also train customer administrator to be able to administer and troubleshoot.
- Develop plan for migration; migrate business applications into production environment and support customer throughout migration process.
- Transition key information to the technical support team to ensure continued successful support of customer.

Education & Certifications

Bachelor's degree in engineering (in Computer Science / Information Technology)

Required Years of Experience

4-6 years of experience.