Senior Officer, HRIS

Short Description (Role Purpose)

The position aims to partner with HR teams and their customers to analyze work process design and flow, improve processes and leverage the return on technological capabilities. He/she also builds project plans, ensures adherence to project schedules, maintains a systems orientation and can work effectively with peers to set technology priorities and conduct long-term planning.

This position also serves as a technical point-of-contact for the assigned functional area and assists subject matter experts with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The Senior HRIS Analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.

Job Accountabilities & Activities

Supervise project implementation

• Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy.
• Follow-up on HRIS projects and process improvement.
• Takes action that is consistent with available facts, constraints, and probable consequences. 
• Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. 
• -Provides support, including researching and resolving HRMS problems, unexpected results, or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.

Reporting

Generates reports/queries, including writing, maintaining, and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.

Stakeholder communication

• Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
• Conducts training, including developing user procedures, guidelines, and documentation. Trains clients on new processes/functionality. Trains new system users.
• Participates in user group meetings/conferences.

HRMS

Maintains awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examines trends in information systems training, materials and techniques. Through classes, reading or other mechanisms, continuously increases both HR knowledge and HRIS application/tools knowledge.

Education & Certifications

• Bachelor's degree in Computer Science / Information System or related field or equivalent work experience, or Master's degree in Human Resource Management, MIS, Computer Science or related degree preferred.
• SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential preferred.
• Project Management Professional (PMP®) credential preferred.

Required Years of Experience

• At least 4 years related experience required, and at least 1 end-to-end SF implementation.