Sales Specialist

Role Purpose

Responsible for driving business growth within the healthcare sector by identifying, developing, and closing opportunities related to digital patient engagement, healthcare infotainment, patient experience, and healthcare technology solutions. The role requires full ownership of the sales cycle, from opportunity creation through contracting, invoicing, and collection, while maintaining strong customer relationships and delivering exceptional customer value.

Job Accountabilities & Activities

Sales & Business Development:

•    Develop and manage a healthcare-sector sales pipeline aligned with the company’ growth objectives.
•    Identify and originate opportunities within hospitals, medical cities, healthcare clusters, healthcare operators, and healthcare authorities.
•    Build and maintain strong relationships with healthcare executives, patient experience leaders, facility management teams, IT departments, and procurement stakeholders.
•    Drive new business acquisition and expand business within existing healthcare accounts.
•    Prepare and maintain strategic account plans for assigned healthcare customers.

Account Management:

•    Manage the full sales cycle, including qualification, presentations, demonstrations, proposals, commercial negotiations, and contract closure.
•    Own forecasting, pipeline reporting, invoicing, and collections for assigned accounts.
•    Coordinate closely with presales, technical, delivery, external and internal stakeholders to ensure successful project execution.
•    Act as a trusted advisor to customers throughout the customer lifecycle.

Technical:

•    Understand healthcare operational environments, patient journey requirements, and digital transformation initiatives.
•    Present and position digital patient engagement, infotainment, communication, and experience-enhancing solutions.
•    Conduct customer presentations, workshops, demonstrations, and solution discussions.
•    Build technical and commercial proposals aligned with customer requirements and business objectives.
•    Support responses to RFPs, RFQs, tenders, and procurement requests.

Process & Performance:

•    Ensure compliance with internal sales processes, governance, CRM usage, and reporting requirements.
•    Maintain accurate opportunity records and sales forecasts.
•    Contribute to continuous improvement of healthcare sales processes and best practices.
•    Monitor market developments and identify emerging healthcare opportunities.

Education & Certifications

Bachelor's Degree in Engineering Computer Science, Information Technology, or any related field.

Required Years of Experience

Bachelor's Degree in Business Administration, Healthcare Administration, Information Technology, Computer Science, Engineering, Marketing, or any related field.

•    Minimum 5-8 years of B2B healthcare sales experience within Saudi Arabia.
•    Proven experience selling technology solutions, software, SaaS, digital transformation solutions, or healthcare technologies.
•    Experience working with hospitals, medical cities, healthcare groups, Seha Clusters, healthcare operators, or healthcare authorities.
•    Experience managing complex sales cycles involving multiple stakeholders.
•    Experience in responding to healthcare tenders, RFPs, RFQs, and procurement processes is preferred.
•    Demonstrated success in consultative and solution-based selling.