Sales Executive

Short Description (Role Purpose)

Manage a geographical territory, create new business opportunity, maintain, and grow existing accounts.  Also, keep close contacts with customers to ensure highest satisfaction levels.  Secure set target set proper forecast and overachieve allocated targets.

Job Accountabilities & Activities

Sales Operations :
•    Proper coverage of the territory.
•    Geographical knowledge of all customers locations.
•    Professional relations with key contacts at all customer’s levels. 
•    Maximise No. of sales calls.
•    Follow-up on calls to improve prospects list.
•    Proper use of daily planner/TMD.
•    Professional presentation of Co at all time.

Customer Care :
•    Monitor Customer Satisfaction and take corrective actions accordingly.
•    Report / feedback to right cannels all complaints.
•    Follow-up on resolving issues.
•    Customer care calls to grow relationship and business eventually.
•    Full understanding of Pricing, pay-plan, and related product knowledge.
•    Competitive product knowledge.
•    Update database with customer information.
•    Watch competition activities and market intelligence.
•    Participate in functions and exhibitions, as needed. 
•    Initiate studies and present offers / proposals to provide total solutions.
•    Follow-up on alterations / customised requirements and suggestions.
 

Education & Certifications

University Graduate in BA, Marketing, or relevant field  

Required Years of Experience

Over 2-3 years in field sales in similar industry