Manger, System & Business Process

Role Purpose

Directly manage, motivate, and control the operation of systems and processes in accordance with the established ERP systems and policies to maximize company business performance, monitor company systems and their performances, as well as processes implementation and process development.

Job Accountabilities & Activities

Development:

•    Design and/or amend the needed workflows
•    Develop new or reinforce existing SXL business processes to serve the everchanging business requirements
•    Manage the new projects related to company’s systems and processes

Operations:

•    Monitor the system stability and report any issue to responsible consultants
•    Monitor and control the SAP consultants support charges
•    Evaluate any new change requests in the system and monitor their implementations
•    Review the system performance with the consultants
•    Ensuring the new users to be properly trained.
•    Training for the new users

Quality Assurance:

•    Monitor SXL processes implementation
•    Monitor the system stability and report any issue to responsible consultants
•    Evaluate any new change requests in the system and monitor their implementations
•    Review the system performance with the designated consultants.
•    Monitor and review the consultant’s deliverable to assure the deliverables and outcome competence
•    Training for the new users

Stakeholder Management:

•    Act as focal point for the established systems and procedures to maximize company’s business performance.
•    Liaise with all SXL departments to ensure the company KPIs achievement.
•    Monitor and control the system designated Consultants support charges.
•    Follow up with the developer to assure continuous solution competency.
 

Education & Certifications

•    Bachelor’s degree.
•    Process design
•    SAP Hana
•    APS system
•    SAP/SFDG System 
•    Chester system

Required Years of Experience

8 to 9 years