Manager, Supply Chain

Short Description (Role Purpose)

The role is responsible is responsible for overseeing and optimizing end-to-end supply chain and logistics operations, including vendor governance, warehouse management, inventory control, demand planning and logistics coordination. The role ensures efficient, compliant, and cost-effective supply chain operations while supporting business continuity, service quality, and strategic growth objectives.

Job Accountabilities & Activities

Supply Chain & Vendor Governance    
•    Establish and manage a standardized vendor onboarding, evaluation, and compliance framework.
•    Ensure vendor registration, documentation, and approvals comply with company policies and regulatory requirements.
•    Conduct due diligence, background checks, and compliance validation for all new and existing vendors.
•    Monitor and evaluate vendor performance using predefined KPIs (quality, delivery timelines, service levels, compliance).
•    Lead periodic vendor audits and ensure corrective actions are implemented.

Warehouse & Inventory Management    
•    Oversee day-to-day warehouse operations, including receiving, put-away, storage, picking, dispatching, and documentation.
•    Ensure proper organization, labeling, and layout of warehouse areas for efficient product identification and movement.
•    Implement and enforce warehouse safety standards and procedures.
•    Ensure inventory accuracy through cycle counts, reconciliations, and system controls.
•    Optimize inventory levels to balance service requirements and working capital efficiency.

Logistics & Distribution    
•    Oversee freight forwarding coordination, ensuring timely receipt, customs clearance, and accurate documentation for inbound and outbound shipments.
•    Ensure compliance with customs, trade, and transportation regulations.
•    Monitor logistics costs and identify opportunities for cost optimization and service improvement.

Performance and Governance    
•    Define and track KPIs for supply chain, logistics, warehouse operations, and vendor performance.
•    Prepare regular performance reports and dashboards for management review.
•    Identify operational risks and implement corrective and preventive actions.

Leadership and Development    
•    Lead, coach, and develop supply chain, logistics, and warehouse teams.
•    Conduct training sessions on safety, operational procedures, and compliance standards.
•    Ensure alignment with company objectives and support change management during process transitions.

Education & Certifications

•    Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
•    Professional certifications (CIPS, CPSM, or equivalent) preferred.

Required Years of Experience

Minimum 8 years of experience in supply chain, vendor management, or operations management.