Key Account executive

Role Purpose

The primary responsibility of the Key Account Executive  is to align the company strategy with customers needs by developing mutual business opportunities. The job holder has to maximize short and long term sales and profitability and build long term successful business relationships with customers to become the preferred supplier.

Job Accountabilities & Activities

• Develop customer specific business plans in alignment with key customers and ensure that these plans are properly implemented.
• Monitor customer business performance and jointly develop action plans to address any shortfalls.
• Maximize the visibility of company products within the channel/ customer, balancing customer priorities with brand objectives.
• Prepare and conduct regular customer business planning reviews and propose action to accelerate growth.
• In co-ordination with Trade Marketing to develop customer specific tailor-made promotions in line with the category objectives and Business development needs.
• Forecast Sales by Key Customers, identify gaps and propose action to overcome them.
• Constantly work to improve the return on investment through the management of financial performance of Key Account Customers utilizing CCS and SPPE as business management tools.
• Gather & report customer trends, needs and competitor information.
• Effectively manage, lead and control direct reports to maximize performance and enhance teamwork 
• Effectively develop and manage long term customer relationships.
• Develop and keep up to date Customer Profiles/Scorecard
• Follow up the collection and payment with customer.

Education & Certifications

Bachelor Degree.

Required Years of Experience

Sales operation experience (2+ years), Marketing experience an advantage.