Sales Manager

Role Purpose

Manage and expand customer base with a professional sales team. Develop and promote sustained sales growth to achieve company sales objectives.

Job Accountabilities & Activities

• Achieve sales turnover and profitability in line with company objectives
• Expand Customer base
• Identify key projects
• Building relationship with key personnel (decision makers) within a customer’s site
• Understanding customer needs and proving solutions accordingly
• Staying up to date on service capabilities for enhancing sales
• Preparation of presentation and proposals to obtain new orders including proper review of customer specifications and commercial requirements
• Coordinating and resolving customer service issues in a manner that retains the customer and provides opportunity to additional revenue in the future
• Assisting the finance department in collecting unpaid debts
• Organize efficient travel within agreed budgets
• Management of entertainment budget
• Completes call, sales and expense report on a accurate and timely basis
• Serves as a resource for less experienced direct sales staff and provides necessary training
• Conducting Performance Appraisals for the sales team
• Ensure completion of customer satisfaction reports
• Ensure that the ERP system is utilized to maximum possible extent
• Preparation of customer database installation list/business cards and visit reports
• Interact with the operations department to ensure that the customer needs are met
• Establishing KPIs for the department and other department staff
• Achievement of sales targets
• Managing clients database
• Manage customer feedback
• Regional Sales Brochure
• Win/loss analysis report

Education & Certifications

HNC/Degree in engineering

Required Years of Experience

8 to 10 Years of experience